The Seller sells only top quality products, directly made by the Seller and subjected to rigorous quality controls. The Seller does not sell used products, irregular or of inferior quality to the corresponding standards offered on the market. The essential characteristics of the products are presented on butipelletterie.com within each product sheet with an indication of the type of size, leather and color. However, the images and colors of the products presented on butipelletterie.com may not correspond to the real ones due to the effect of the Internet browser and the monitor used. The customer can request more information for each product by sending an e-mail as indicated in each product sheet.
All products are provided with an identification tag fixed with a disposable-non-removable seal.
All products sold by Buti are covered by the legal guarantee of twenty four (24) months for defects of conformity, in accordance with applicable law. The lack of conformity of the product must be communicated to the Seller within two (2) months of its discovery. The lack of conformity can be communicated to the Seller by contacting the same at the email [email protected] The guarantee of conformity provided by Buti pelletterie is that provided for in the Consumer Code (Legislative Decree 206/2005) in articles 128 to 132. In the event of lack of conformity, the Customer has the right to request the repair or replacement of the product. . In the event that the aforementioned remedies are not possible or are excessively expensive at the discretion of Buti Pelletterie, the Customer will be entitled to a reduction in the price paid or to the termination of the sales contract, pursuant to art. 130 of the Consumer Code.
The Customer must observe, at all times, the provisions of the Product information sheet and the instructions for its correct use, as well as all information relating to the warranty. The customer can take advantage of the guarantee of conformity on a product according to current legislation. The warranty does not cover defects caused by negligence, impacts, improper use or handling, and / or use not in accordance with the instructions for use, nor damage from normal wear and tear of materials. Products modified or repaired by the Customer or any other person not authorized by the manufacturer are also excluded from the warranty. Among other cases, the Customer will not have the right to exercise the warranty of the Products and, consequently, it will not be applicable: a) if the identification number and the Product under warranty are manipulated or repaired without the manufacturer's knowledge ; b) if some elements and / or accessories of the product are modified, altered or replaced; c) if the proof of purchase of the Products is altered and / or is missing. To take advantage of the guarantee, it is essential to keep the proof of purchase of the leather goods products and not to remove the disposable identification tag sealed on the product.